FAQ Help Center
Find quick answers to common questions about our products, services, and policies.
Warranty Program
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Find quick answers to common questions about our products, services, and policies.
The warranty period varies by product, typically ranging from one to five years. Please refer to your product’s specific warranty information for details.
Our warranty covers defects in materials and workmanship under normal use conditions. It does not cover damage caused by accidents, misuse, or unauthorized modifications.
To make a warranty claim, contact our customer service team with your proof of purchase and a description of the issue. We will guide you through the process.
We are here to help! Our dedicated team is ready to assist you with any inquiries or concerns.
Yes, we offer shipping to all parts of Serbia.
Delivery times vary depending on your location, but most orders are delivered within 5-7 business days.
Shipping costs vary based on the size and weight of your order. You can view the shipping cost during the checkout process.
Yes, you can return a product if you are not satisfied. Please ensure the product is in its original condition and packaging.
You have 30 days from the date of purchase to return a product.
To initiate a return, contact our customer service team. We will provide you with a return authorization and instructions for sending the product back.
You can place an order by contacting our sales team directly or by visiting one of our authorized retailers.
We accept various payment methods, including credit cards, bank transfers, and cash on delivery for certain regions.
Yes, once your order has been shipped, you will receive a tracking number to monitor its progress.
Online purchasing will be available soon. Stay tuned for updates on our website.
Initially, a selection of our products will be available for online purchase. We plan to expand our online offerings over time.
Online orders will be processed through our secure e-commerce platform and delivered directly to your doorstep. You will receive updates throughout the process.